What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't load JotForm to server?

    Asked by mmora_dxt on November 27, 2015 at 01:54 PM

    Hello!... in my case the issue still persists becuase we have installed JotForms not as the root site (jotform.mydomain.com) we are using (server.mydomain.com/JotForm/) and I can't find out where do I need to change the reference to avoid to load htttp://server.mydomain.com/js/form.edit.mode.js and use htttp://server.mydomain.com/JotForm/js/form.edit.mode.js instead.

    Can you help me with this?

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    Answered by mmora_dxt on November 27, 2015 at 02:00 PM

    never mind.. we moved our site to use virtual path and simulating a root path as you use it and it works now.


    Kind Regards!


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    JotForm Support

    Answered by Charlie on November 27, 2015 at 02:12 PM

    I'm not quite sure if I understand your concern, I checked our records and I see that you have a couple of threads regarding JotForm, JotForm Application and JotForm Engine.

    Please note that each of those products are different. What we have here is the online form builder, forms are created and updated via the form builder, you can embed the forms in your website.

    If you would like to customize it, you can use the form's full source code. Here's a guide on how to get it: https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form.

    However, when you use the full source code, any changes made using our online form builder won't reflect in your form embedded using the source code, you will need to get a fresh copy of the source code again and re-embed it to your website.

    However, as you have mentioned, it seems like you already fixed the problem.

    Should you need any assistance again, please do not hesitate to contact us.

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    Answered by mmora_dxt on November 27, 2015 at 05:50 PM

    Thank you!...