My form is not reaching my email address

  • Profile Image
    dmawyin
    Asked on November 27, 2015 at 04:07 PM

    Hi,

    I have created a form but when I test it out it does not reach my email address.

    Any help is appreciated.


    Thank you,

     

    Daniel

  • Profile Image
    Kevin_G
    Answered on November 27, 2015 at 04:18 PM

    Hi Daniel, 

    Thank you for contacting us.

    I have checked your form and I can see all the emails are being sent to the email address you have configured in your form services@techlifepcs.com, the Tests and the notifications  :

    I would suggest to whitelist our IP Addresses :

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    IF after doing that, you are still getting the issue, let us know and we will be glad to help you.

    Thanks.