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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to show only the filled fields from the Configurable List in the email notification?

    Asked by nele on November 27, 2015 at 05:45 PM
    I've just added the form to my website, but when I test it,
    I get this result for the part where the order should be in the email:


    I intended that the email should show me:

    "Mini krabschelpjes Aantal personen 2"
    "Mini quiche lorraine Aantal stuks 2"

    and not the text in between...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 27, 2015 at 06:12 PM

    Hi,

    I made some tests and I can see why your email is looking like that,I cloned your form and deleted the current email notification you have, and set a new one, when I submit the Data, I can see all the widgest are being submitted even if they are empty,in this sample image, I've filled only the first one, but I'm receiving all the widgets  :

     Now, unfortunately, I could not find a way to only show the filled fields or the filled widgets, since you are using more than one widget.

    You will receive all the widgets in your email notifications, but you have to only take into account the full filled fields.

    Let us know if you have more help, we will be glad to assist you.

    Regards.

  • Profile Image

    Answered by nele on December 02, 2015 at 09:14 AM

    Hi,

     

    Thanks for your answer.

    I received an order looking like this:

    Of course I have no way of knowing which dish this person wants to order.... :-s
    Can you inform me about this? (by telling me which dish matches the filled in fields)

     

    I thought it might be better to change the form back to "show all fields", but it still doesn't work because the form is submittable if the person forgets to check the checkbox...

     

    Since it's only possible for people to order until the 17th of December 2015, this is a urgent problem!!!! :-s :-s

     

    Can anyone help me out?

    Either to find a way in which the form is not submittable when the checkboxes are not checked.
    Or to find a way that the relevant dish is also showing when only the number of persons (dropdown) are filled in.

     

    Thanks a lot for your quick reply!!

  • Profile Image

    Answered by nele on December 02, 2015 at 09:32 AM

    I've now changed the message "Dit is een verplicht veld" (translation: this field is obligated)
    into "Zowel gerecht aanvinken als aantal personen invullen" (translation: You must check the checkbox next to the dish as well as indicate the number of persons) to avoid further incomplete submissions...

  • Profile Image
    JotForm Support

    Answered by Mike on December 02, 2015 at 11:53 AM

    The 'hide empty fields on email' option does not work since there is a static text on your Configurable List widget fields, the text is considered as a filled field.

    It should work properly if you switch to Dropdowns with labels instead of the static text.

    If you still need help with required fields, please updated related thread:

    https://www.jotform.com/answers/713251

    Thank you.

  • Profile Image

    Answered by nele on December 03, 2015 at 05:34 AM

    Hi,

    Thanks for your answer.

    How do I get the label in front of the dropdown?

  • Profile Image
    JotForm Support

    Answered by Welvin on December 03, 2015 at 07:40 AM

    I think a custom CSS codes will do that. I'll get back to you later about this. 

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2015 at 05:34 AM

    I'm sorry for taking this too long and unfortunately, I still don't have a solution. I can't get it to work! I will try again and let you know once I came up with the correct codes to change the alignment.

    Thank you.

  • Profile Image

    Answered by nele on December 09, 2015 at 06:56 AM

    Hi,

    Thanks for the effort!

    The form will only be online 'till the 17the of December 2015,
    so no worries if you can't find a solution.