What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I show in submitted pdf only the text and headings that show on form?

    Asked by pianobook on November 27, 2015 at 06:39 PM

    I was disappointed to find out that the text and headings would not show up on the emailed form, but thought I could solve that by checking the box to include the text and headings on the pdf. However, I see that all the text and headings available show up on the pdf, not just the ones displayed on the form. Is there a way to hide the text and headings from the pdf that are hidden on the form?

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    JotForm Support

    Answered by Kevin_G on November 27, 2015 at 10:37 PM


    Thank you for contacting us.

    You can do it by customizing your PDF report,while in the Submissions View, click on the Customize PDF button and then delete the texts you don't want to show on it : 

    Hope that helps.

    Let us know if you have more questions, we will be glad to assist you.


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    Answered by pianobook on November 27, 2015 at 11:41 PM

    I don't think that's what I meant. I want the pdf to automatically be whatever the Preview is. It defeats the purpose of having this form if I have to manually edit the pdf, since the texts to be shown differ depending on which boxes are checked on a particular form submission. Also, most of my text fields contain field names in brackets that automatically get filled in when the form is created, and these need to show up correctly in the pdf as well.

    I really think Jotform should have a feature whereby the email notification can include text fields as well as data fields, or the pdf can be the same as the Preview. In either case, field names embedded in text need to be filled in correctly.

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    Answered by Sammy on November 28, 2015 at 01:46 AM

    Thank you for your suggestions, we will improve on the PDF based on your feedback.

    I have submitted your suggestions as a feature request to our development team, however the availability will depend on their delivery schedule and milestones.