Submitters receive an 'sql server down' error?

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    Asked on November 27, 2015 at 07:19 PM

    When people submit the feedback form, they receive an error stating the sql server is down.  I can still see the responses when I log in, and everything seems fine, but I didn't know if this was an error with my email or with the form?

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    Answered on November 27, 2015 at 10:50 PM


    Thank you for contacting us.

    I made a test in one of your forms and I was able to submit it without any problem, it could be a temporary issue, and should now be fixed and your form should be working fine as well.

    Here is how I did it : 

    Please, let us know if you are still getting the issue, if so, let us know if it's embedded in a Website, or provide us more information in order to make us able to replicate your issue.