What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitters receive an 'sql server down' error?

    Asked by IASIYearbook on November 27, 2015 at 07:19 PM

    When people submit the feedback form, they receive an error stating the sql server is down.  I can still see the responses when I log in, and everything seems fine, but I didn't know if this was an error with my email or with the form?

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    JotForm Support

    Answered by Kevin_G on November 27, 2015 at 10:50 PM


    Thank you for contacting us.

    I made a test in one of your forms and I was able to submit it without any problem, it could be a temporary issue, and should now be fixed and your form should be working fine as well.

    Here is how I did it : 

    Please, let us know if you are still getting the issue, if so, let us know if it's embedded in a Website, or provide us more information in order to make us able to replicate your issue.