- IASIYearbookAsked on November 27, 2015 at 07:19 PM
When people submit the feedback form, they receive an error stating the sql server is down. I can still see the responses when I log in, and everything seems fine, but I didn't know if this was an error with my email or with the form?
- JotForm SupportKevin_GAnswered on November 27, 2015 at 10:50 PM
Thank you for contacting us.
I made a test in one of your forms and I was able to submit it without any problem, it could be a temporary issue, and should now be fixed and your form should be working fine as well.
Here is how I did it :
Please, let us know if you are still getting the issue, if so, let us know if it's embedded in a Website, or provide us more information in order to make us able to replicate your issue.