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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Setting closure time and date

    Asked by autobackup on November 28, 2015 at 06:31 AM
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    JotForm Support

    Answered by Jan on November 28, 2015 at 10:34 AM

    You can set a date when will the form be disabled. Please follow the steps below:

    1. Click the "Preferences" button in the toolbar.

    2. Go to the "Form Limits" tab.

    3. Set a date in the "Expiration Date" option.

    4. Click the "Close Settings" button when you're done.

    Let us know if you need any help. Thank you.

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    Answered by Paul  on November 28, 2015 at 10:55 AM

    I know how to set this up - but what is confusing me is what time zone should I reference my entry to so that the form closes at the correct local time in Cyprus.

    I usually set it referenced to the time difference to EST - but last time it didn't close at the expected time but actually closed at the entered specified time (i.e. actually at my local time - which baffled me!) which closed the form 7 hours early!

    Is the reference now the time in MY computer or is it still referenced to a US time zone (EST?) so that I have to apply the GMT offset to close the form at the correct local time here in Cyprus?

    I use the forms in Cyprus which is GMT +2 - by my calculation EST is 7 hours behind Cyprus local time so to close the form at 18:00 I actually set it to close at 11:00 (i.e. EST) but last time the form simply closed at 11:00 local Cyprus time!


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    JotForm Support

    Answered by Jan on November 28, 2015 at 12:19 PM

    The timezone will be based on the timezone you chose in the Account settings.

    You can probably run a test, let us know if there's still an issue so we can further investigate. Thank you.

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    Answered by paul on November 28, 2015 at 12:53 PM

    In that case you need to update the 'how to' at this link http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form as it clearly states that the form closure time is based on EST (or a time offset if applicable).

    This JotForm User Manual entry is what has been seriously confusing me as my forms were closing correctly when I used EST original (applying an offset) then suddenly (overnight?) my forms started closing at my local time zone.

    I think that you need to promulgate this information more clearly and update your 'how to' information!

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    JotForm Support

    Answered by Welvin on November 28, 2015 at 02:30 PM

    Our apologies for the confusion. I think what the guide says is correct, but our developer is currently checking this feature and if there are updates to it with regards to the timezone settings, I will let you know.