What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm not able to click on my form my website on WIX? It is loaded on my website but I am not able to click it on it to open it.

    Asked by daniellejward on November 28, 2015 at 01:44 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 28, 2015 at 08:31 PM

    I just cloned your form, and what's causing the issue, is a conflict in the setup of your payment integration, you have added options to your products, but not in the right way.

    If you will add properties, the price does not go next to the name property, you need toclick on "Enable special pricing", and click "Next", and setup the prices:

    Please check this guide to have a better understanding on how to add options: http://www.jotform.com/help/225-How-to-add-options-to-Payment-Forms

    Here is my cloned version which I just edited, see how all collapses work: https://form.jotform.com/53318174952964?

    You may clone it if you want to inspect further: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL