I am receiving blank submissions

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    Asked on November 28, 2015 at 08:07 PM

    Hello Jotform-

    I have received 4 registrations today and all 4 have shown up as blank. In other words, there's no data about participant name, address, email, or anything. I successfully received their payments through Paypal and can confirm that their information was added prior to hitting the submit button. Can you please help me understand why the registration data is not coming through? Additionally, the registrations are not even showing up when I generate a report for a given week of camp. Thanks-

    Aaron Rothrock
    CraZBrain Science Track Out and Summer Camps

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    Answered on November 28, 2015 at 10:25 PM

    We apologize for the inconvenience, we have reported this issue to our second level already, you will be notified via this thread when this gets fixed.

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    Answered on November 29, 2015 at 12:05 AM

    The issue was fixed. Please accept our apologies for this inconvenience.