What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pricing: Available Space

    Asked by Wai  on November 29, 2015 at 08:30 AM

    On your pricing chart, what does it mean by "available space"?  What are the space being used? 

    Also, what does it mean by "sub-user account"?

    chart sub-user user account sub
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    JotForm Support

    Answered by BDAVID on November 29, 2015 at 12:00 PM

    The available space in your account is to store files uploaded through your forms.

    Related guides:

    https://www.jotform.com/help/332-How-to-create-upload-forms

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    On regards of the sub-users, that is meant to allow you sharing your forms with someone else's JotForm Account. On free account, you can share your forms with up to 3 different accounts. You can grant different access to your forms, like viewing submission and/or editing forms:

    Adding someone else's account does not mean this account will inherit same plan you have in your account.

    If you need anything else please open a new thread, we will be glad to assist you.