What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can encrypt your form by:
It seems that this is the first time that you will make your form encrypted and you have not downloaded your encryption key before. I would suggest you select the "Create encryption key for me" option and download the key to your computer. Please keep that key for you will be using that to decrypt submission data on your account.
Here's a guide that you can also use:
If you have any further questions, please feel free to let us know and we will be glad to help you. Thank you.