What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my PayPal Integration Not Working?

    Asked by reviewbusters on November 29, 2015 at 05:54 PM
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    JotForm Support

    Answered by mert on November 30, 2015 at 04:19 AM

    You are getting the following error because you skipped some of the settings for donation. Without them Paypal thinks your cart has no item.

     

    To beat that issue, you need to apply similar settings from the image below:

     

    After applying the necessary steps, your Paypal Tool will work without an error.

     

    Please, do these steps and let us know the results.

    Thanks.