What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Disabled?

    Asked by xmatox on January 27, 2012 at 10:21 PM

    Why cant users complete my form?


    i read some more on other quesitions and it says you cannot ask for passwords but my form contains stuff me and my team created, the beta password is something we use to see if they are in fact beta testers for my teams software production, if that is the reason my form cannot work.

    All the things my form ask for is not information form other people just my team and website.

    Page URL:

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    JotForm Support

    Answered by idarktech on January 27, 2012 at 10:24 PM


    Sorry about that. I have now unsuspended and white listed your account, so you can now login normally.

    Your account was autosuspended by our system due to some of your forms contains field that is possible for phishing. Upon further checking, we found nothing offensive about your forms, so we have lifted the suspension imposed on your JotForm account. Your forms should now be back online and work normally as expected.

    We apologize for the inconvenience. Please let us know if you need further assistance.

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    Answered by xmatox on January 27, 2012 at 10:26 PM

    Thanks, and thanks for fast response.