What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Limits of account

    Asked by jimp on November 29, 2015 at 09:57 PM

    Hi,

     

    I received an email telling me that my free account has reached its limit.

    I have jus deleted a lot of the messages. Will my account still be working?

     

    Thanks,

    Jim Puente

    thanks my account email received an email
  • Profile Image
    JotForm Support

    Answered by Charlie on November 30, 2015 at 07:57 AM

    If you have already reached your submission limits, all of your forms will be disabled. If you wish to continue using your forms, you will need to either upgrade to a higher subscription plan OR wait for the submission limits to reset which happens every 1st day of the month. This means, you can not free up your submission limit by simply deleting them.

    To learn more the limit of each account plan, please check our pricing page: www.jotform.com/pricing.

    Do let us know if you need more help on this.