What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change username request

    Asked by baingar on November 30, 2015 at 01:51 AM

    Change my username to remitente

    name username request change username change
  • Profile Image
    JotForm Support

    Answered by Jan on November 30, 2015 at 09:30 AM

    As per your request, I changed your username from (baingar) to (remitente). Please log out from JotForm and then log back in to verify the changes.

    Let us know if you need any help. Thank you.

  • Profile Image

    Answered by remitente on December 01, 2015 at 09:46 AM

    Dear Jan

    Good day,

     

    Sorry (I´m not a english speaker), for an error I asked you the changed of my user name, but I dont need it.  

    Could you please return my old user name with all the same profile that I had until November 29th? Because, now I have only the basic profile with this change of username and I need my old profile with the befefits that I had.  Please try to do this change as soon as possible.

     

    Thanks a lot for your help!!

     

    Miguel Garces

     

  • Profile Image
    JotForm Support

    Answered by Jan on December 01, 2015 at 11:22 AM

    When I changed your username your account is under the Free plan. As of right now, you are still under the Free plan. May I know what benefits are you referring to?

    As per your request, I changed your username back from (remitente) to (baingar).

    Thank you.