- baingarAsked on November 30, 2015 at 01:51 AM
Change my username to remitente
- JotForm SupportJanAnswered on November 30, 2015 at 09:30 AM
As per your request, I changed your username from (baingar) to (remitente). Please log out from JotForm and then log back in to verify the changes.
Let us know if you need any help. Thank you.
- remitenteAnswered on December 01, 2015 at 09:46 AM
Sorry (I´m not a english speaker), for an error I asked you the changed of my user name, but I dont need it.
Could you please return my old user name with all the same profile that I had until November 29th? Because, now I have only the basic profile with this change of username and I need my old profile with the befefits that I had. Please try to do this change as soon as possible.
Thanks a lot for your help!!
- JotForm SupportJanAnswered on December 01, 2015 at 11:22 AM
When I changed your username your account is under the Free plan. As of right now, you are still under the Free plan. May I know what benefits are you referring to?
As per your request, I changed your username back from (remitente) to (baingar).