Our IP addresses have been blocked!!!

  • Profile Image
    BFD_Rona
    Asked on November 30, 2015 at 06:17 AM

    Hi There,

    If we try to visit jotform.com we get the below message, since 27th Nov 2015. Our IP Addresses are 114.143.206.187 and 116.74.74.16. We use Jotform for creating a lot for our client websites but due to this a lot of our work is pending. Could you please look at this at URGENT basis. 

    Hoping to hear from you in positive, thanks in advance!

    Have a great day ahead!

    Best Regards
    Shaikh Asim Ahmed M. H.
    UX Developer - PowerStores
    asim@powerstores.com

     

  • Profile Image
    beril
    Answered on November 30, 2015 at 11:30 AM

    I've checked the IP addresses in our system. all accounts seems active. We would appreciate it if you could provide us the username of your account or the form ID which have been blocked.

    At that time, we can assist properly.

    I look forward to hearing from you.