What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am having a problem with the telephone field

    Asked by chrismatthews on November 30, 2015 at 11:51 AM

    On completion the telephone number it is not appearing in the body of the received form.

    Please can you offer some assistance as to how I can resolve this.

    All the other completed fields arrive OK.

     

    Many Thanks

    Chris

    problem telephone a assistance thanks completed fields all
  • Profile Image

    Answered by victor on November 30, 2015 at 01:44 PM

    I am assuming that you are referring to the email notification and you would like this field to appear in the email. After reviewing your email notification, I noticed that this field was not added. To add the field you just need to place the cursor on where you would like to add the field and click on the PHONE NUMBER FIELD

    Please let us know if this helps.

  • Profile Image

    Answered by chrismatthews on December 01, 2015 at 04:32 AM

    Thank you so much for such a speedy response.

    The form is working perfectly now.

     

    Thanks again

  • Profile Image

    Answered by chrismatthews on December 01, 2015 at 04:45 AM
    Thank you so much for such a speedy response.
    The form is working perfectly now.
    Thanks again
    Kind Regards
    Chris Matthews
    T: 01869 331310
    F: 01869 331310
    M: 07802 751286
    chris@creativedesign.uk.com
    www.creativedesign.uk.com
    The information transmitted is intended for the addressee only and may contain confidential and/or privileged material. Any use of, or taking of any action, in reliance upon this information, by parties other than the intended recipient, is prohibited. If you receive this in error, please contact Creative Design and delete the material from any computer. Though we scan outgoing email for viruses, we cannot take responsibility for any technical problems caused by the receipt of this email.
    ...