Display proper message when creating a theme from a form with a purchased theme applied on it

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    Asked on November 30, 2015 at 11:51 AM

    I've just customized my first form so that it reflects our institutions colors and style. Can I save this as a template so that I can apply it to all of our forms? My greatest interest is being able to make any changes to the template and then reapply it to all of our forms so that all of the forms are always the same design.

    Thank you!


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    Answered on November 30, 2015 at 01:52 PM

    If you wish to save the current design of the form as a theme so that you can apply it to different forms, then that is possible by navigating to your "My Themes" section. You can follow the quick step by step guide below.

    1. Now navigate to www.jotform.com/mythemes, make sure you are logged in. Click "New Theme".


    2. Here, you will be asked to choose a form to where you want to get the design that you want to save as a theme.


    3. After that, you will be allowed to edit the design before continuing to save it as a theme. You can choose the privacy to public or to yourself only.


    4. Click "Save Theme" and you now have your design saved.


    You should be able to see your theme in your "My Themes" section.

    Now how to user your theme? You can follow this guide: http://www.jotform.com/help/184-How-to-Use-Your-JotForm-Themes.

    Or for easy access, in your form builder, you'll see the "Themes" button. From there you can use your newly created theme.


    I hope that helps. For further questions on this, please do let us know.

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    Answered on December 04, 2015 at 11:22 AM

    Thank you for your help. I have tried to do this following these instructions, but the theme does not save if I choose "show only me" to have a private theme. I see that there are several people who comment that they are also having trouble saving private themes. Can you help?

    Thank you!

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    Answered on December 04, 2015 at 11:41 AM

    Apologies for the inconvenience.

    I'm checking it again in my end but I'm unable to replicate the problem.

    See below screencast, I saved the theme as "Test December 5", set privacy to "Show only to me". It was successfully saved and added in my themes list.


    If you would permit, let us know which of your forms you want to create your theme from.

    We'll wait for your response.

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    Answered on December 04, 2015 at 11:43 AM

    Thank you. I did try it several times and I'm certain that I did it correctly. The form I would like to use as a theme is our Transcript Request form. Thank you!

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    Answered on December 04, 2015 at 12:22 PM

    I think I understand now. I have discussed this to my colleagues, if you have a theme purchased on the "Themes Store" (free or paid), you can add additional styling on it by injecting custom CSS codes, but you cannot directly edit the backend of the design. Now if you have change something, like the background, colors and the likes, and you want to create a theme from that form that has a purchased theme as your own theme, unfortunately that is not possible.

    I do apologies that this might have confused you and other users, I will escalate this to our developers so that they can add or display a proper message or warning whenever a purchased theme is being saved. You can always implement your purchased theme to your forms easily, but not recreate it as another theme.

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    Answered on December 04, 2015 at 12:34 PM

    Thank you for clarifying.

    I did use a free template as a starting place.

    Is there any way that I can eliminate that free template off of my current design so that I can have a clean fresh start? I would rather not start from scratch again! Thank you so much if you can help.

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    Answered on December 04, 2015 at 02:08 PM

    I'm afraid that, once a theme has been applied, there is no way at the moment to completely purge the form from having any themes. We do have our Default Theme that reverts the appearance of the form back to one it had when no themes have been applied, but since the Default Theme is still technically a theme - you can't create further theme derivatives from it.

    However, you do not need to scrap the form and start again, you only need to re-create the same design in a new form, and save that as a private theme. After that, you would be able to re-apply that theme onto your current form.

    The file holding the CSS of the theme you were using is here:


    You can re-create the same design by copying over the CSS into the Custom CSS of your new form, followed by all the custom CSS and any other customizations that you applied over that theme. By saving that new form and using it to create a new theme, you should be able to have the starting point that you are looking for.

    Please do note that sharing such a re-created theme is illegal without the original author's consent, so you should use this new theme only as a private theme.

    I hope this helps.