What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It doesn't work me.

    Asked by Firbec on November 30, 2015 at 01:53 PM

    It doesn't work me. I've tried everything written here and still got just a link to the form.

    Any suggestions? Tnx!



    This is a re-post of a comment on How to embed a form to Wordpress.com

    doesn't work and work a
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    JotForm Support

    Answered by BJoanna on November 30, 2015 at 03:08 PM

    Can you please provide us URL of your website so that we can inspect your code? 

    When you paste the Jotform URL did you make sure that the Jotform URL is on its own line and not hyperlinked?

    If you have Wordpress.org version please see this guide: 

    http://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-version 

    Let us know if you need further assistance.

  • Profile Image

    Answered by Firbec on November 30, 2015 at 03:11 PM

    Hi, I've used wp plugin now, but it's also not working properly, you have to reload the page 2 to see the forms http://www.tangogentleman.si/tango-gentlemen-christmas-double-edition/ . I've checked this guide and it didn't work for me, all I got was the link, that is why I used the plugin option in the end, but it is not ok.

    http://www.tangogentleman.si/learn-tango/

     

    Thank you!

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    JotForm Support

    Answered by BJoanna on November 30, 2015 at 04:11 PM

    I have inspected both URL's you provided and forms are loading correctly on my end. I do not need to reload the page to see the form. 

    I also saw that you have embedded your forms with script code. Are you still unable to view your form when you open your website? Can you try with different browser? Which device and browser are you using?

    Looking forward to your reply.

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    Answered by Firbec on November 30, 2015 at 05:02 PM

    Hi, I am trying in chrome and MS Edge, for me it doesn't load when I open the page and it also doesn't load for a friend of my, who was trying on Opera too. 

    It is true, I used plugin,because if I use your embed links directly (as your guide suggests), I only get a link to a form on the page, which I don't wan't. 

    Thanks for helping out!

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    JotForm Support

    Answered by Kevin_G on November 30, 2015 at 09:46 PM

    Hi,

    I think it could be something in your end , since I can load both forms, I tried using Chrome, Opera , Firefox and Internet Explorer, I was able to load your forms without reloading the page.

    Now, since any of the options you have tried worked, I would suggest you to use the IFrame method : 

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if it works.

    Thanks.

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    Answered by msimpy on November 30, 2015 at 09:57 PM

    Just FYI - form works fine for me (in USA) using FireFox, Chrome and Opera...

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    JotForm Support

    Answered by BJoanna on December 01, 2015 at 03:24 AM

    @msimpy

    Thank you for checking and confirming that form is working.

    @Firbec

    Are forms working for you as well? 

  • Profile Image

    Answered by Firbec on December 01, 2015 at 04:04 PM

    Hi, thank you @msimpy, @Bjoanna and @Kevin_G. For me it is still very slow loading and it doesn't work any other way than with a wp plugin. My friend tried it on his computer, other location (but the same country & continent) and for him is the same. Anyway, it is comforting that at least for your works. 

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    JotForm Support

    Answered by Kevin_G on December 01, 2015 at 05:20 PM

    Hi,

    This is quite odd, since we were not able to replicate your issue, and you said someone else did it, I have tried loading the forms again and keep working.

    Please, if you have more questions or need more help, feel free to contact us, we will be glad to assist you.

    Thanks.