What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Box Integration : Submissions are not being sent to Box

    Asked by mhfoundation on November 30, 2015 at 02:32 PM

    We have a Box integration with our forms, but we seem to only be getting the PDF form submission.  Files are not being sent to Box.

     

    I have tried to remove the integration and re integrated with no change.

    Page URL:
    https://form.jotform.com/53335411627148

    box integration integrated and Getting
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 30, 2015 at 03:50 PM

    Hi,

    Thank you for contacting us.

    Unfortunately, I was not able to replicate your issue, I have cloned your form and made the integration with Box, after submitting the form I received the files in Box : 

    Could you try again please ?

    Let us know if it's working, if not, provide us more details about it in order to make us able to replicate your issue, we will be glad to assist you.

    Regards.