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    Information Removed from Spreadsheet

    Asked by nsaracini on November 30, 2015 at 03:09 PM

    Several submissions have disappeared from the spreadsheet that we have linked to jot form https://form.jotform.com/53086625118153. This morning there were 109 entries, and now Jot Form submissions show only 70, as does the spreadsheet. The restaurant numbers have been deleted from 68 entries on both Jot Form and the spreadsheet as well.

    Page URL:
    https://form.jotform.com/53086625118153

    information Submissions sub user
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    JotForm Support

    Answered by jonathan on November 30, 2015 at 04:20 PM

    I checked the jotform http://www.jotform.us/form/53086625118153 you mentioned and I noticed that it belongs to a different account.

    It seems you are a sub-user of the main account which owns the form.

    Please take note thet there were other sub-users as well that have full access to the mentioned form. 

    It is possible that the other sub-users have modified/change/updated the current submission data of the form.

    I suggest checking also with the main account if update was instructed to the other sub-users that updated the form.

    Hope this help. Let us know if issue still remains.