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afalzonAsked on November 30, 2015 at 4:28 PM
Hi there,
I noticed that my jotform emails were being SPAM'd and after reviewing the reasons why, I thought you should know that "jotform.com" is being blacklisted. When I checked over the weekend there was one but now it is black listed on two lists.
See attached screen shot
This is a major major problem for those of us that rely on your service. Please let me know if there is a solution in the works.
Anthony
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jonathanReplied on November 30, 2015 at 5:33 PM
Hi Anthony,
You can add the jotform IPs in your whitelist to counter this.
user guide: -Whitelisting-JotMails-IP-Addresses
Hope this help. Let us know if issue still persist.