What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "jotform.com" is being blacklisted

    Asked by afalzon on November 30, 2015 at 04:28 PM

    Hi there,

     

    I noticed that my jotform emails were being SPAM'd and after reviewing the reasons why, I thought you should know that "jotform.com" is being blacklisted.  When I checked over the weekend there was one but now it is black listed on two lists.

    See attached screen shot

    This is a major major problem for those of us that rely on your service.  Please let me know if there is a solution in the works.

    Anthony

     

     

    Emails blacklist whitelist
  • Profile Image
    JotForm Support

    Answered by jonathan on November 30, 2015 at 05:33 PM

    Hi Anthony,

    You can add the jotform IPs in your whitelist to counter this.

    user guide: -Whitelisting-JotMails-IP-Addresses

    Hope this help. Let us know if issue still persist.