"jotform.com" is being blacklisted

  • Profile Image
    afalzon
    Asked on November 30, 2015 at 04:28 PM

    Hi there,

     

    I noticed that my jotform emails were being SPAM'd and after reviewing the reasons why, I thought you should know that "jotform.com" is being blacklisted.  When I checked over the weekend there was one but now it is black listed on two lists.

    See attached screen shot

    This is a major major problem for those of us that rely on your service.  Please let me know if there is a solution in the works.

    Anthony

     

     

  • Profile Image
    jonathan
    Answered on November 30, 2015 at 05:33 PM

    Hi Anthony,

    You can add the jotform IPs in your whitelist to counter this.

    user guide: -Whitelisting-JotMails-IP-Addresses

    Hope this help. Let us know if issue still persist.