What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I figure out what size image to use for my form?

    Asked by beckylinotva on November 30, 2015 at 05:11 PM

    I've tried several different images with my form and each of them is distorted when I load them to my website. 

    Page URL:

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    JotForm Support

    Answered by Kevin_G on November 30, 2015 at 09:56 PM


    Thank you for contacting us.

    I checked the link where your form is embedded on and I can see the one image you have there is loading properly :

    Now, if you are not able to see the image loading properly , could you please share us a screenshot ? 

    Here is the guide to upload screenshots to the Forum : 


    Also, if possible, try to upload the images again and let us know, so we will see the issue and will be able to make tests to solve it.