What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting this message when trying to access my forms:

    Asked by AFRICOE on November 30, 2015 at 09:20 PM
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    Answered by Sammy on December 01, 2015 at 03:15 AM

    Could you kindly let us know what message you are receiving when you try to access your forms.

    I have checked your account and everything appears to be in order there are no black listed forms and your are withing your submissions quota.


    You can attach a screenshot of what you are seeing on your end.