What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Only one problem remaining...suddenly "Are you interested in learning more..." is not required. It's still required from our CRM

    Asked by transpay on December 01, 2015 at 02:54 AM
    Only one problem remaining...suddenly "Are you interested in learning more..." is not required. It's still required from our CRM
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 01, 2015 at 03:04 AM

    I'm not sure what exactly you mean with your question but I noticed one thing on that particular field, it changes to a required field when you answer "yes" and not required when you answer "no". I believe you have created a required condition on this field. I suggest to check your condition to find out.

    Here's an animated image showing the condition. (Notice the red asterisk that changes during the switch of the answer)

  • Profile Image

    Answered by Christina on December 01, 2015 at 07:37 AM

    thanks problem solved!

  • Profile Image
    JotForm Support

    Answered by mert on December 01, 2015 at 09:54 AM

    On behalf of my colleague, you are kindly welcome. For further assistance, we are always ready to help you.

     

    Thanks.