Why My Form is Disabled?

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    Asked on December 01, 2015 at 05:03 AM

    My forms refuses to display and reports form cannot be found and disabled.


    I havent disable the form. Any help

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    Answered on December 01, 2015 at 08:09 AM

    According to my checks, your forms has nothing wrong; but your account has suspended by mistake. Now, it is fixed and your forms are accessible. Sorry for the inconvenience.

    Please, try to access them on your side and let us know the results. If you need further assistance, please don't hesitate to contact us.


    Thank you for your understanding.

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    Answered on December 01, 2015 at 08:19 AM

    Also, I realized that you have form called "Credit Card Donation" and on that form, it is asking credit card details from users. In order to reactivate your account, I deleted that form.

    On JotForm, if you want to add a payment function, you need to use our ready to use payment gateways.