HOW DO I CHECK IF ALL SUBMISSIONS ARE SAVED CORRECTLY?

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    meidi01
    Asked on December 01, 2015 at 06:46 AM

    I THINK SOME OF MY SUBMISSIONS ARE NOT RECORDED OR DELETED FROM THE CHART.  OR ARE LOST IN DOWNLOAD.  HOW DO I VERIFY THIS?

     

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    victor
    Answered on December 01, 2015 at 09:34 AM

    If you think that a submission did not get saved correctly or you are missing submissions, please let us know. Our team will be glad to review it and verify if they are missing or not. Unfortunately there is no way you can verify if submission are missing or not. Submission should not be missing unless you manually delete it from the submission page. If this occurs, the information will not be able to be recovered.

    When you download submission, they will not get deleted.

    If you have a report that is not indicating what the submission has, our team will be happy to fix this for you.

    If you require further information or assistance, please let us know and we will be glad to help.