What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issues transfering old forms from Guest account to Registered account

    Asked by phreme on January 28, 2012 at 12:44 PM


    I created forms using a guest account and would like to transfer them to my registered account. However, everytime I import them, the format displays codes in labels. Could yoou please help me import these forms:






    Thank you very much!

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    Answered by AtacanC on January 28, 2012 at 01:25 PM

    I've manually moved your forms to you registered account. Can you please confirm? By the way, if you want to clone a form to another account you should remove the ''jsform'' from the url. 

    For example: http://form.jotform.com/20183340334

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    Answered by phreme on January 28, 2012 at 01:33 PM
    It did work. Thank you very much!!
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    Answered by AtacanC on January 28, 2012 at 01:39 PM

    You are always welcome. Feel free to contact us if you have further questions.