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  • Profile Image

    Image size

    Asked by rduong on December 01, 2015 at 08:27 AM

    Hi

    i have so many problem to upload an image (view screenshot) ! i can't see all of images. What's size needed to ?

    Its a big problem for us.

    Thanks you very much.

    Page URL:
    https://form.jotformeu.com/53342597257362

    Screenshot
    size image size problem thanks all
  • Profile Image
    JotForm Support

    Answered by beril on December 01, 2015 at 11:42 AM

    We are sorry for this inconvenience this might have caused.

    I've checked your form and I am able to reproduced same issue that you are having.

     

    I think you are having the problem because the images are too big.

    I suggest you to change the names of files which are  not visible and upload again.

    https://files.jotform.com/jufs/rduong/form_files/ONLY-CU%20LYON-q_métropole%20-%20Copie.jpg

    I hope it will work properly.

    If you have any question or issues please do not hesitate contacting us. We will be glad to assist you.