What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Deleting Submissions

    Asked by iaswc on January 28, 2012 at 01:02 PM

    How can I delete 2 submissions and make my Submission count go to zero? I have deleted all of them and it still says 2. 

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    Answered by AtacanC on January 28, 2012 at 01:33 PM

    A free account is limited to receive 100 regular submissions, 10 SSL submissions, 10 payment (whichever comes first) per month. If you reach your monthly limits, your forms will be disabled and your visitors won't be able to submit anything on forms. Deleting submissions will not reduce your submission counts. For all users, the counts reset to 0 on the 1st day month of every month.

    Feel free to contact us if you have further questions.