- jamieridlerAsked on January 28, 2012 at 01:05 PM
I keep getting this error from Google Checkout:
"We encountered an error trying to access your server at https://www.jotform.com/ipns/gco.php -- the error we got is java.io.IOException: Error 'SSL_CERTIFICATE_ERROR' connecting to url 'https://www.jotform.com/ipns/gco.php'."
This has been happening for a few days now, payments made using the Jotform form on my site are coming through in google checkout, but I am not getting any of the form information, and Google have just sent me the above info about an error messege they are getting.
Any ideas what this means? I dont know what this all is.
- dmarti02Answered on January 28, 2012 at 08:38 PM
I am also receiving the same error. Dear Jotform, Any ideas on what is causing this????
- JotForm SupportmlizAnswered on January 28, 2012 at 11:41 PM
A ticket has been opened regarding this issue for our developers to look into. Whatever updates we have on this will be posted on this thread.
- dmarti02Answered on January 29, 2012 at 08:34 AM
Thanks. I'm still receiving. Here is some more info from google checkout's error email.
"We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://www.jotform.com/ipns/gco.php As a result, you aren't receiving order status, risk, or other notifications."
Hope that helps!
- allanftdAnswered on January 29, 2012 at 11:01 AM
Thanks dmarti02, this additional info will be helpful in resolving this issue at hand. I have included it into the internal ticket assigned to our development team. We'll let you know as soon as updates become available. We appreciate your patience on this matter.
- JotForm FounderaytekinAnswered on January 30, 2012 at 03:27 AM
There was a problem with the security certificate. I has been fixed now. Your Google Checkout forms should be working properly now. We are sorry about the problem.