Google Checkout error

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    Asked on January 28, 2012 at 01:05 PM

    I keep getting this error from Google Checkout:


    "We encountered an error trying to access your server at -- the error we got is Error 'SSL_CERTIFICATE_ERROR' connecting to url ''."


    This has been happening for a few days now, payments made using the Jotform form on my site are coming through in google checkout, but I am not getting any of the form information, and Google have just sent me the above info about an error messege they are getting.


    Any ideas what this means? I dont know what this all is.


    Jamie Ridler

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    Answered on January 28, 2012 at 08:38 PM

    I am also receiving the same error.  Dear Jotform, Any ideas on what is causing this????

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    Answered on January 28, 2012 at 11:41 PM

    A ticket has been opened regarding this issue for our developers to look into. Whatever updates we have on this will be posted on this thread.

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    Answered on January 29, 2012 at 08:34 AM

    Thanks.  I'm still receiving.  Here is some more info from google checkout's error email.

    "We've made several unsuccessful attempts to send order notifications to your notification callback URL, As a result, you aren't receiving order status, risk, or other notifications."

    Hope that helps!


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    Answered on January 29, 2012 at 11:01 AM

    Thanks dmarti02, this additional info will be helpful in resolving this issue at hand. I have included it into the internal ticket assigned to our development team. We'll let you know as soon as updates become available. We appreciate your patience on this matter.

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    Answered on January 30, 2012 at 03:27 AM

    There was a problem with the security certificate. I has been fixed now. Your Google Checkout forms should be working properly now. We are sorry about the problem.