What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are not getting e-mail notifications

    Asked by LostDogs10 on January 28, 2012 at 01:07 PM

    All of the sudden, we stopped receiving e-mail notifications.  What is causing this?

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    Answered by NinoJustino on January 28, 2012 at 04:41 PM

    Same problem here

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    JotForm Support

    Answered by idarktech on January 28, 2012 at 08:05 PM

    Hi Guys,

    We apologize for the inconveniences. We had a system issue last night, maybe the email delivery was affected that time.  Can you please recheck again this time if you were now able to received email notifications? It should now be resolved.

    Again, sorry for the inconvenience. If you need any further assistance, please do not hesitate to contact us again. Thank you so much for your patience, have a blessed day!