What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sub User Permissions

    Asked by parkejo56 on December 01, 2015 at 10:58 AM

    I set up a sub user successfully, however when they login, they don't have access to edit forms.

    Is this possible?

    sub a set up
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    JotForm Support

    Answered by david on December 01, 2015 at 12:28 PM

    Hi,

    Once you setup a sub-user, you then need to set up their permissions:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    This can be done from the "Users" section of your account settings:

    https://www.jotform.com/myaccount/users

    If your sub-user is still unable to access the forms after settings proper permissions, let us know and  we will be happy to have another look.