What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The system is unable to find my account under my name or email

    Asked by cbates17 on December 01, 2015 at 11:07 AM
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    JotForm Support

    Answered by Charlie on December 01, 2015 at 12:38 PM

    Not quite sure if I understand you correctly, I see you are already logged in when you posted this reply.

    Your username is cbates17 which is associated with email address s****y46@***c.org.

    If you are still having problems on this, please do provide us more details. You can also perform a password reset as long as you have accessed to the email address associated with the account.

    We'll wait for your response.