Forms are disabled?

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    Asked on December 01, 2015 at 11:35 AM

    The e-mail was sent again to suspend my account
    But my account is not suspended, but the forms are disabled
    I am designing forms with Persian language
    I chose the language settings Persian Options

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    Answered on December 01, 2015 at 12:56 PM

    Apologies for the inconvenience that this might have caused you.

    Your forms were disabled because it was in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. To avoid being autosuspended again, please make your form in multilingual, you can follow the steps here: 

    Do let us know if you need more help on this.