What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    This will be the 3rd time in a month you guys have locked up my forms. If there are triggers, please let me know.

    Asked by Lynxource on December 01, 2015 at 11:39 AM


    Page URL:

  • Profile Image
    JotForm Support

    Answered by beril on December 01, 2015 at 01:53 PM

    Your account was autosuspended due to asking Social Security Number.

    I've deleted those fields and activated your account back.


    Please be noted that you should not ask those information to your users. Creating such forms are not allowed which is against our Terms of Use.

    My colleague answered your question at the following link:


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.