How do I access my secure/encrypted forms?

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    Asked on December 01, 2015 at 12:31 PM
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    Answered on December 01, 2015 at 02:07 PM

    To view encrypted forms, you require to generate a key. The Private Key is part of the Private and Public keys collection where the public key is shown to all and the private key is known only to you.

    When you create an encrypted form, the private key is given to you to download it. This file should be in your Downloads folder if you have not moved it, or saved in some other location.

    For more information on how to generate keys, you may view our users guide, What are Encrypted Forms and how to use them as expert.

    Please let us know if you require further assistance.

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    Answered on November 02, 2016 at 09:47 AM

    We'd like to let you know that we've taken additional steps to help maintain uploaded file security.

    Take a look at our blog for details.