What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We've had the free plug-in for several years for our online payment page at www.correctionalservices.net. We now need to pay set up the $19.95 monthly

    Asked by Craig Turner  on December 01, 2015 at 12:58 PM

    fee to get the plug-in back in place so we can start accepting online payments again. Can you help me get this done? You can reach me at 901-526-6111. Craig Turner. Thank you.

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    Answered by victor on December 01, 2015 at 02:52 PM

    Unfortunately, we do not have phone support.

    Glad to hear that you would like to upgrade your account. This can be done from your billing page


    Just hover over the plan you would like to upgrade and press UPGRADE. You will be asked for you billing information.

    If you have any question or issue, please let us know and we will be glad to assist. You may also visit our user guide, How to upgrade my account.