What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can no longer log in.

    Asked by oaregion3_forms on January 28, 2012 at 03:00 PM

    I have created forms and received information from people who have filed them out. Now suddenly the form doesn't work and I cannot log in. The information was sent to me with the username oaregion3_forms and the email address was either oastepper@gmail.com or r3webmaster@oaregion3.org. What can I do to get the form back? I'm more than willing to pay for the form, just would prefer to get possession back rather than recreating it. 

    Page URL:
    http://form.jotform.com/jsform/13425346360

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    JotForm Support

    Answered by idarktech on January 28, 2012 at 07:13 PM

    Hi,

    Your account was temporarily disabled due to Overlimit. To enable this, you have to upgrade to one of our paid plans, or you can wait till the submissions counter resets to zero which is on the first day of the following month (e.g. February 01, 2012)

    Let me also inform you that I have manually enabled your account so that you could still continue your form transaction while you're on upgrade process, if you wish.

    If you have any other questions or concerns, please let us know. Thank you for using JotForm!