What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problems when submitting a form

    Asked by healthcoaching on December 01, 2015 at 02:22 PM

    Hello,

    Several of our survey participants have had difficulty when trying to submit our form, "UNCG Health Coaching Certificate June 2015 Application." People have submitted in the past, but supposedly people are now getting error messages that state the form is currently unavailable. Can you provide assistance?

    Page URL:
    https://form.jotform.com/51556773986170

    a survey assistance hello 2015
  • Profile Image
    JotForm Support

    Answered by david on December 01, 2015 at 04:37 PM

    Hi,

    I tested your form and indeed, it is giving the "Unavailable" error when trying to complete a submission.  I checked your settings and it looks like you have "Strict Check" enabled for unique submissions:

    Try removing the check to see if that allows submissions once again.  If that still does not allow for new submissions to come through, let us know and we will be happy to have another look.