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    Trying to populate email for auto responder using a condition

    Asked by hgullung on December 01, 2015 at 02:28 PM

    http://www.jotform.com//?formID=52796458432163

     

    Based on the therapist name on my form I want to populate the email field with their email address and upon submit have an auto response send them an email with the  form information for their records.

     

    Cannot seem to get the auto responder to send an email.

     

    Right now the only email I have populating is for therapist claussen. I am having to hard code email based on response. Is there a better way?

    email populate email a JotForm name auto response www
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    JotForm Support

    Answered by Kevin_G on December 01, 2015 at 05:16 PM

    Hi,

    Thank you for contacting us.

    If I can understand, you are trying to send the Autoresponder to the Therapist email selected, now I cloned your form and I can see your condition is working fine, I was able to receive the email notification when submitted the form, I would suggest you to follow this guide in order to send the email to the correct recipient based on the selection : 

    http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection

    Instead of use notifications you will use the Autoresponder, now I also would suggest you to ask the email on the form , since I see there is not any email field, then re-configure the Autoresponder and select as recipient email the field : 

    Doing it by this way , you will prevent to use multiple conditions.

    But, please make some tests and let us know if your form is working, if not, we will be glad to assist you.

    Thanks.