monthly donation not working

  • discovertheglow
    Asked on December 1, 2015 at 4:27 PM

    Urgent!!! It's #givingtuesday and we need all the help we can get. People are calling and saying they can't give!

    Jotform Thread 715423 Screenshot
  • Kevin Support Team Lead
    Replied on December 1, 2015 at 11:08 PM

    Hi,

    Thank you for contacting us.

    I have chekced the forms on the link you shared us, and I not able to replicate the mentioned issue, the only error I can see it's due to invalid CC , that it's because I'm using a test CC number, see how one of your forms is working on my end  :

    monthly donation not working Image 1 Screenshot 20

    Please, try again and let us know if your form is working properly, also if the issue is still there, share us the steps to replicate it.

    Regards.