What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    over quota my butt!

    Asked by nanciew on December 01, 2015 at 04:27 PM

    How many times do I have to tell you that I am a paid member with 1000 submissions paid for and you keep cutting me off!!   I am tired of this and would like it fixed PERMANENTLY or refund me my $159!!

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    JotForm Support

    Answered by Kevin_G on December 01, 2015 at 11:13 PM


    We apologize for the inconvenient.

    I have checked your account and I can see you are not over quota :

    Also, I was able to load all of your forms without any problem.

    Please, check again your account and let us know if everything is normal.