over quota my butt!

  • nanciew
    Asked on December 1, 2015 at 4:27 PM

    How many times do I have to tell you that I am a paid member with 1000 submissions paid for and you keep cutting me off!!   I am tired of this and would like it fixed PERMANENTLY or refund me my $159!!

  • Kevin Support Team Lead
    Replied on December 1, 2015 at 11:13 PM

    Hi,

    We apologize for the inconvenient.

    I have checked your account and I can see you are not over quota :

    over quota my butt! Image 1 Screenshot 20

    Also, I was able to load all of your forms without any problem.

    Please, check again your account and let us know if everything is normal.

    Regards.