Fillable PDF Form: Getting XML access denied error message

  • Profile Image
    shorthillsdesign
    Asked on December 01, 2015 at 09:37 PM

    Hi,

    When I try to create a PDF of my form it throws an error:

    ========

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>13973B15EF68601A</RequestId>
    <HostId>
    9EBWLE/RsOGUP3+hQkUNMJDwjxBiZkXzEIWOA46IDxkxOdRBW7VZEDFPdOx3oP7D
    </HostId>
    </Error>
     
     
    =======

    How can I fix this?

     

    (And JotForm rules! Thank you!)

     

  • Profile Image
    Charlie
    Answered on December 02, 2015 at 03:33 AM

    Apologies for the inconvenience. It seems like there's a problem on the fillable PDF converter. I was able to replicate the problem when I cloned your form http://www.jotform.us/form/52244408475153.

     

    Let me forward this to our developers to have it checked and fixed. We will update you as soon as this problem has been resolved.

  • Profile Image
    shorthillsdesign
    Answered on December 02, 2015 at 10:45 AM
    Thank you!!
    ...