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    Encounter strange text on form

    Asked by DBHSHLI on December 01, 2015 at 11:06 PM
    2. My client went to her form that I have embedded on the site and said when she returned to it, she noticed that all of her fields were still filled in, except several of the fields contained long lines of strange text that she didn't notice initally until after she clicked "submit".  We noticed it as we were going over the forms yesterday.  Can you tell me if there is a way to prevent this.  We would like to ensure live respondents do not have the same issue when they go back to edit a form or submit it later.
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    JotForm Support

    Answered by Chriistian on December 01, 2015 at 11:24 PM

    Hi,

     

    I cloned your form and when I submit the form I was not able to replicate the issue you are reporting. I was not able to see any strange text in the form when I submit it. Can you try again and see if you will still encounter the issue? If the issue still persists, can you tell us which field did the strange text appear so we can further check the issue? If you can provide us a screenshot of the issue then that would be great. You can add a screenshot on this thread by following the instructions provided in this guide: How to add screenshots images to questions in support forum.

     

    We will wait for your response.
    Regards.