What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to be able to use Google Preview to see uploaded files in my email

    Asked by BJ2 on December 02, 2015 at 12:03 AM

    Please help.
    Please teach me or show how to view the attached file like an excel file, etc, on Google Mail when someone has finished submitting the form.

    Please see the photos below and read my other notes there to make it clearer for you.

     

     

    I am really hoping to receive a prompt reply from your supportive team.

    Thank you in advance.


    +BJ

    Page URL:
    https://form.jotform.me/53349199800462

    excel preview attached file attached
  • Profile Image

    Answered by Carina on December 02, 2015 at 04:40 AM

    Unfortunately when the email notification is sent, no uploaded files are attached to the email. In reality the files are saved/hosted inside your Jotform account and only a download link is sent with the email notification. This is why you cannot use Google Preview.

    Unfortunately I believe there is not much than can be done, but I will still see if it is possible to find a workaround.

    In the meantime have an updated anti-virus can offer you protection against unknown files.

    Let us know if we can assist you further.