What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Whats wrong with my form? It was working great!!

    Asked by PopGunn3 on January 28, 2012 at 09:56 PM

    What has happened to my form?

    How do I fix the problem???

    It is now posting the following message ...

    This Connection is Untrusted

              You have asked Firefox to connect
    securely to jotform.com, but we can't confirm that your connection is secure.
              Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.

              What Should I Do?
             
                If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.
              
              Technical Details
              jotform.com uses an invalid security certificate.

    The certificate is only valid for secure.jotform.com

    (Error code: ssl_error_bad_cert_domain)
        I Understand the Risks

    Page URL:
    http://www.skyviewcounseling.com/PAGES/skyview_contact.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on January 28, 2012 at 10:34 PM

    I don't know how it happened but the address in the iFrame in your web page's that should point to your form is incorrect. Please change

    https://jotform.com/form/10302013222

    to

    https://www.jotform.com/form/10302013222

    Thanks.