What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How is payment set up for a service that will be billed upon delivery?

    Asked by sl2015 on December 02, 2015 at 08:03 AM

    Product to be weighed and billed according to weight

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    Answered by victor on December 02, 2015 at 10:04 AM

    If I understand you correct you would like to add an extra billing cost depending of the weight of the product. If you view our users guide, How to add shipping cost to Payment Forms, you will see how this can be done from our payment gateways

    Please let us know if you require further assistance.

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    Answered by sl2015 on December 02, 2015 at 12:13 PM

    Thank you for the reply.

     

    I am not shipping a product. This is a pick up & delivery service. We pick up the product, weigh it in store and bill the customer according to the weight. I have a payment system, how do I configure it to take payment information online, pick up the item, weigh it in store then bill the customer according to the weight. We can send an invoice with the exact amount after we weigh the product.

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    JotForm Support

    Answered by Mike on December 02, 2015 at 02:00 PM

    If you would like to capture user payment details in order to charge him/her for a custom amount later, you can do this with our Stripe integration. Please take a look at the following guide to see if this is something that may work for you.

    How to Capture Stripe Payment Authorisation

    Note, that you will need to process charges via Stripe in this case.

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    Answered by sl2015 on December 02, 2015 at 02:02 PM

    Thanks for the reply.

    I have Braintree payments. Will that work?

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    JotForm Support

    Answered by Kevin_G on December 02, 2015 at 03:11 PM

    Hi,

    Yes, you will be able to do it with the Braintree integration, the only different thing between the Stripe and Braintree integration is the Account Info screen, other steps are the same.

    Let us know if you have more question, we will be glad to assist you.

    Regards.