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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to get back the data from a deleted field ?

    Asked by kennycampbell24 on December 02, 2015 at 10:55 AM

    Hi,

     

    I have a form I use for registrations for an event, and I needed to change the "product" so I deleted the first product and then added a new one. Well, I'm now realizing it deleted all information related to who bought the original product. Is there any way I can get that back? I really need that info if possible.

    Thanks!

    --Kenny

    Page URL:
    https://form.jotform.com/43163712532953

    purchase product a thanks all then
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 02, 2015 at 12:55 PM

    Hi,

    Thank you for contacting us.

    When you delete a question/field from your form , you loose all the data related to that field.However, you can check the revision history of your form and revert it to the version where the question/field was there, I made a test and when a deleted a field I lost the data , but when I restored the form to the version where the field was there , the data went back, now I would suggest you to try reverting your form, to do it follow this guide : 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope that helps.

    Let us know if you have more questions, we will be glad to assist you.

    Regards.