How to get back the data from a deleted field ?

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    kennycampbell24
    Asked on December 02, 2015 at 10:55 AM

    Hi,

     

    I have a form I use for registrations for an event, and I needed to change the "product" so I deleted the first product and then added a new one. Well, I'm now realizing it deleted all information related to who bought the original product. Is there any way I can get that back? I really need that info if possible.

    Thanks!

    --Kenny

  • Profile Image
    Kevin_G
    Answered on December 02, 2015 at 12:55 PM

    Hi,

    Thank you for contacting us.

    When you delete a question/field from your form , you loose all the data related to that field.However, you can check the revision history of your form and revert it to the version where the question/field was there, I made a test and when a deleted a field I lost the data , but when I restored the form to the version where the field was there , the data went back, now I would suggest you to try reverting your form, to do it follow this guide : 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope that helps.

    Let us know if you have more questions, we will be glad to assist you.

    Regards.