- forumfitnessAsked on December 02, 2015 at 11:40 AM
On all of our forms that contain Vimeo videos, the videos are not there. They always worked fine before. I just happen to look at one today, and the video is just blank. Then I checked others, and they are all like that. Is there an issue with the Vimeo widget.
- JotForm SupportdavidAnswered on December 02, 2015 at 01:18 PM
I cloned your form to test it and indeed, the Vimeo widget is not properly loading videos. It gets stuck loading and eventually times out:
These are the requests that do not complete:
I will forward this to our developers to have a look. We will update you here as soon as we have any further information. My apologies for the trouble.
- JotForm SupportTitusNAnswered on December 03, 2015 at 11:01 PM
The widget has been fixed - your Vimeo video should display and play without incident.
Please pardon the inconvenience caused.
Let us know if you have any concerns.