Vimeo widget will not fully load

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    Asked on December 02, 2015 at 11:40 AM

    On all of our forms that contain Vimeo videos, the videos are not there. They always worked fine before. I just happen to look at one today, and the video is just blank. Then I checked others, and they are all like that. Is there an issue with the Vimeo widget.

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    Answered on December 02, 2015 at 01:18 PM


    I cloned your form to test it and indeed, the Vimeo widget is not properly loading videos.  It gets stuck loading and eventually times out:

    These are the requests that do not complete:

    I will forward this to our developers to have a look.  We will update you here as soon as we have any further information.  My apologies for the trouble.

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    Answered on December 03, 2015 at 11:01 PM


    The widget has been fixed - your Vimeo video should display and play without incident. 

    Please pardon the inconvenience caused. 

    Let us know if you have any concerns.