What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to get rid of "over quota" error message?

    Asked by Ashley  on December 02, 2015 at 02:28 PM

    This is the embed code that we use on our website

    <script type="text/javascript" src="//form.jotform.us/jsform/52816988438170"></script>

    The URL being: http://form.jotform.us/jsform/52816988438170

    For some reason, we've hit our quota. We are loosing valuable information. Please help as soon as possible.

    You can view our jotform in action here, at the bottom of the page: http://www.rebuildingcenter.org/free-pick-ups/

     

    Thank you!

    Page URL:
    http://www.rebuildingcenter.org/free-pick-ups/

    message get rid of how to get
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 02, 2015 at 03:37 PM

    Hi,

    Thank you for contacting us.

    I checked the link you provided and I'm able to see the form is there : 

    However, I can see your created your form in a guest account, this is very limited, I would suggest you to create an account.

    Let us know if you have more questions or need more help, we will be glad to assist you.

    Thanks.