How to get rid of "over quota" error message?

  • Profile Image
    Ashley 
    Asked on December 02, 2015 at 02:28 PM

    This is the embed code that we use on our website

    <script type="text/javascript" src="//form.jotform.us/jsform/52816988438170"></script>

    The URL being: http://form.jotform.us/jsform/52816988438170

    For some reason, we've hit our quota. We are loosing valuable information. Please help as soon as possible.

    You can view our jotform in action here, at the bottom of the page: http://www.rebuildingcenter.org/free-pick-ups/

     

    Thank you!

  • Profile Image
    Kevin_G
    Answered on December 02, 2015 at 03:37 PM

    Hi,

    Thank you for contacting us.

    I checked the link you provided and I'm able to see the form is there : 

    However, I can see your created your form in a guest account, this is very limited, I would suggest you to create an account.

    Let us know if you have more questions or need more help, we will be glad to assist you.

    Thanks.